Rome — travel with privacy in mind

Frequently Asked Questions

Straight answers about how Toorza works — in plain language.

Why do people book through Toorza?

Because one search shows every provider side by side, at the provider’s own price — no need to hop from site to site, no account and nothing saved. You compare here in seconds instead of opening ten websites one by one.

Do you book tickets yourselves?

No. Toorza is a comparison service only: we do not sell tickets, take bookings or handle payments. You always book on the provider’s own website, under the provider’s own terms.

If I book through here, how is my safety protected?

Money safety — we never take your money or card details; payment happens on the provider’s own website, under their own security systems.

Booking safety — your ticket or room, changes, cancellations and refunds all follow the provider’s own rules, because your booking is directly with the provider.

Information safety — there are no accounts here and we do not store your information; there is nothing that could leak.

Our responsibility — we provide correct information and genuine links; every link goes to the provider’s real website, and you can check the address yourself; if you find a mistake, tell us at [email protected] and we will check it and put it right.

Where do I pay?

Payment happens on the provider’s own secure website — we never take your money or card details.

Why does the booking open on another website?

Because the ticket, room or tour is sold by the provider, not by us. We compare and link; the booking itself — and the payment — can only happen on the provider’s own website, at the provider’s own price.

Who provides my booking and the travel service?

Bookings and travel services are provided by the provider. We do not provide bookings or services, and we take no responsibility for them — we only link you to the provider. Your booking contract is with the provider, and the provider’s confirmation is your proof of booking.

How do I change or cancel a booking?

You change or cancel through the provider you booked with, under that provider’s policy — Toorza cannot change bookings because we do not take them. Full details on our Booking & Changes Help page.

Is my data saved anywhere?

No. There are no accounts and we do not collect or save your personal data. My List is stored only in your own browser, on your own device — clear your browser data and it is gone. The only things kept on your device are your language and display preferences.

Do I need separate accounts for each provider?

No juggling separate accounts — here you need no account at all. No sign-up, no password; we keep none of your information, so there is nothing to leak. Compare here; at booking time, many providers also let you book as a guest.

Why book through Toorza’s buttons?

Book through our buttons — the fare is the same, at no extra cost to you; your booking is what keeps this free service running.

How do I install the Toorza app?

Open toorza.com in your phone’s browser, then use the browser menu: “Add to Home screen” (Chrome/Android) or Share → “Add to Home Screen” (iPhone/Safari). Toorza then opens like an app — no app store and no download needed.

How does Toorza earn money?

Providers pay us a commission when a booking is made through our links. The commission is paid by the provider — the price you pay is the provider’s own price, with nothing added for us.

How are the results ordered?

By relevance to your search and by category. Providers do not pay for placement, and any commission we may earn never affects the order — a provider that pays us nothing is listed in exactly the place it earns by relevance.

Still have a question? Write to us at [email protected] — we reply and help.